On May 31, 2024, Mastercard successfully hosted its first Customer Technical Conference in Baku with the support of Yelo Bank and the Azerbaijan Bank Association, marking a significant milestone in the company’s ongoing commitment to technological innovation and customer service excellence. The event was held at Yelo Bank's head office. The conference brought together business, product, and technical professionals from issuers, acquirers, processors, and payment gateway systems to explore the latest advancements and future trends in the payments industry.

Attendees engaged in interactive discussions on the business and technical impacts of Mastercard’s system enhancements and new developments. Key topics included the Mastercard Bulletin Highlights, 2024 Q4 Release Announcements, Mastercard Connect Updates and Cross Border Services.

The event provided a valuable opportunity for participants to ask questions and seek guidance from Mastercard’s experts, fostering a collaborative environment for knowledge sharing and problem-solving.

“Our goal with the Customer Technical Conference is to empower our partners with the latest information and tools to enhance their operational readiness and success,” said a Mastercard spokesperson Pinar Şençift. “We are thrilled with the active participation and the meaningful discussions that took place today. Holding our first conference in Baku is a testament to our commitment to this region and our confidence in its potential as a hub for technological advancement.”

The successful conclusion of Mastercard’s first Customer Technical Conference in Baku underscores the company’s dedication to innovation, customer service, and operational excellence. Mastercard remains committed to providing its partners with the resources and support necessary to navigate the rapidly changing landscape of digital payments.